HeloRobo is a platform that enables you to manage WhatsApp, Instagram DMs, and Facebook Messenger from a single user-friendly panel while supporting professional marketing and sales activities. You can communicate with your customers quickly and personally to increase customer satisfaction, and use the WhatsApp Message Template feature to send personalized and interactive bulk messages. With an open rate of 95%, you can run effective marketing campaigns and increase sales by sharing your products directly in chat through HeloRobo’s T-Soft and Shopify integrations. HeloRobo also allows you to create multiple operator accounts and teams, making it easy to manage your customer service operations.
SendHeap is a platform that enables businesses to communicate effectively with their customers. By making it easy to reach both existing and potential customers, it helps businesses grow and increase sales. By bringing different communication channels together on a single integrated platform, SendHeap allows you to reach customers through email, SMS, mobile push notifications, and web push notifications. You can define your target audience, send personalized messages, and create engaging campaigns. The platform features a practical and user-friendly interface, while ready-made workflows and templates enable you to create messages quickly. Its delivery tracking, reporting, and analytics features also allow you to measure and improve campaign performance.
The Outfit Builder Module allows users to view products together and create coordinated combinations. By focusing on factors such as color, pattern, and style, the module makes the shopping experience more enjoyable and convenient. With T-Soft’s Outfit Builder Module, customers can personalize their shopping experience by creating stylish outfits that reflect current trends.
The Subscription Module is an effective solution that enables businesses to offer customers recurring purchases of products or services. It allows customers to have orders placed automatically at specified intervals through your e-commerce website. Products can be offered with daily, weekly, monthly, and other subscription options. T-Soft’s Subscription Module automatically creates orders and processes payments on scheduled dates. During checkout, customers can easily subscribe by selecting the subscription frequency and how many times it should renew. This module helps businesses generate more consistent and recurring revenue.
The Advanced Campaign Management Module enables e-commerce websites to easily create a wide variety of campaign scenarios designed to increase sales. In addition to cart-, product-, category-, brand-, supplier-, and model-based campaigns, the module includes various ready-made templates. Users can either use these templates for quick setup or customize their campaigns through the “I Want to Create My Own Campaign” option.
T-Soft’s comprehensive campaign module includes gift voucher and coupon code management features specifically designed for e-commerce websites. This feature enables businesses to manage their discount strategies effectively. Gift vouchers and coupon codes can be easily created, managed, and tracked through the Advanced Campaign Management Module.
T-Soft’s e-commerce platform includes an interactive feature that allows customers to share products on social media. With this feature, customers can easily share products they like as posts or links on their social media accounts or with other people. Social media sharing is a powerful tool for promoting products to a wider audience and reaching potential customers. Thanks to its interactive and user-friendly interface, customers can quickly share their favorite products across social media platforms and enhance their sharing experience with friends and followers.
T-Soft’s Facebook Easy Ads integration gives e-commerce website owners access to a comprehensive suite of business tools. Through a single application, users can quickly access and manage a variety of Facebook business tools.
- Create a Facebook Business Manager Account
- Create a Facebook Page
- Add a Facebook Pixel
- Configure Messenger Chat
- Add a WhatsApp Sales Line
- Create Social Media Ads
- Create a Facebook Catalog and Add Products
T-Soft’s Facebook Easy Ads integration enables e-commerce businesses to build a strong presence on social media platforms and engage effectively with their target audiences.
Customer interaction, increased sales, and easier management are among the key advantages of e-commerce. T-Soft’s “WhatsApp Widget” enables e-commerce websites to communicate effectively with customers. When the WhatsApp feature is enabled, visitors can quickly contact you through the designated phone number. By clicking the WhatsApp icon, visitors can send you a message that also identifies the product page from which they initiated the conversation.
You can send bulk emails and SMS messages to your members directly from the T-Soft admin panel. This feature allows you to segment users according to specified criteria and easily deliver campaign announcements, special offers, discounts, and other important information to the relevant target audience.
T-Soft’s comprehensive e-commerce solutions include custom mobile apps designed to help you engage with your customers on mobile platforms. With T-Soft Native Mobile App Solutions, you can easily manage your e-commerce operations not only from your computer but also from your mobile devices. From your admin panel, you can customize the mobile app design through a single menu and create app-specific layouts and campaign configurations.
You can view all incomplete orders left on the cart and order pages in your admin panel under the “Not Yet Completed” status. This feature allows you to filter and review incomplete orders and send customers notification emails or SMS messages informing them that they have unfinished orders in their carts. By enabling effective communication with your customers, it helps encourage them to complete their purchases.
You can use popups to communicate messages effectively to visitors on your website. This feature allows you to design any content as a popup or announcement bar to attract visitors’ attention or direct them to a specific page. You can use ready-made layouts and features to create popups and announcement bars. You can easily edit and customize popup content and share important information with website visitors in an interactive way.
T-Soft’s shipping threshold management features allow e-commerce websites to easily manage free shipping options and offer customers free delivery on orders exceeding a specified cart value. With the discounted shipping rates provided through T-Soft’s contracted shipping carriers, businesses can offer cost-effective free shipping, improve customer satisfaction, and increase sales. Free shipping thresholds can be customized according to minimum cart value, customer or dealer groups, and specific delivery regions.
The Reward Points Module is an effective campaign tool designed to increase customer loyalty on e-commerce websites. By rewarding customers with points after each purchase, it allows them to convert their accumulated points into gift vouchers once they reach a specified threshold or use them as payment during checkout. This system strengthens customers’ loyalty to the website, encourages repeat purchases, and supports the sales volume generated by each customer.
T-Soft’s Google Remarketing integration allows you to reconnect with users who have visited your website but have not completed a purchase by displaying targeted advertisements. For example, you can show relevant ads to visitors across different devices and encourage them to return to your website. By reminding customers of products they viewed but did not purchase, you can attract them back to your website and encourage them to complete their purchases.
Similar product management provides an effective way to offer customers more product options on your e-commerce website. Displayed below product and cart pages, this feature enriches the shopping experience by listing similar products from the same category. By recommending relevant products during checkout, it increases purchasing potential and allows customers to view similar products with a single click.
Various product assignment features, including related, substitute, accessory, and complementary products, are available to offer customers a wider product range and enhance the shopping experience.
- Related products are added as a block containing alternative options associated with the product displayed on the product detail page.
- Substitute products similarly offer alternatives to the displayed product and can be added through the product editing window.
- Accessory products display accessories associated with a specific product. For example, accessories such as ties, cufflinks, and jackets can be offered alongside a shirt.
- Complementary products allow you to assign website-specific complementary product labels to items on product detail pages, helping customers make more informed purchasing decisions.
The Product and Website Referral Module includes the “Refer and Earn Discounts” campaign, which is specially designed for e-commerce websites. This campaign allows members to earn rewards by recommending your website or products to others. When a customer successfully refers your website or products, both the customer and the referred person receive special discounts. While encouraging customers to actively promote your website, it also allows them to shop at more affordable prices using the discount vouchers they earn.
The Customer Experience Rating feature encourages customers to review products through an email sent after their orders. Customers earn points in return for their reviews, with each review providing an opportunity to collect additional points. By sharing genuine shopping experiences, customers enrich your website’s original content and help improve its visibility in search engine results. In addition to increasing customer satisfaction, this feature helps other customers make more confident purchasing decisions by allowing them to review product feedback.
