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Redefine the Customer Experience with Omnichannel Solutions
Redefine the Customer Experience with Omnichannel Solutions
Deliver a consistent and integrated experience across all sales and communication channels with omnichannel sales management. Expand your target audience by reaching customers across different regions.
Why T-Soft Omnichannel?
T-Soft's omnichannel solutions strengthen the integration between your e-commerce store, social media platforms, and physical stores. By delivering a flexible and consistent shopping experience, they help increase both your sales and customer loyalty.
Integrated Management on a Single Platform
Integrated Management on a Single Platform

Manage your inventory and orders simultaneously across your online store and physical stores.

Fast and Efficient Logistics
Fast and Efficient Logistics

Increase customer satisfaction with partial shipments, delivery point selection, and shipment tracking systems.

Loyalty and Flexibility
Loyalty and Flexibility

Strengthen brand loyalty by enabling customers to redeem the loyalty points they earn across all channels through a unified loyalty points system.

Which Store Is It Available In?

Show your customers which stores have the product in stock and the available quantity at each location. Help improve the shopping experience by enabling customers to see where their desired products are available before making a purchase.

Which Store Is It Available In?
Partial Shipments

Ship products from a single order through partial shipments, even when they are stored in different warehouses or stores. Split orders into multiple shipments to provide faster, more seamless delivery while improving the efficiency of your logistics operations.

Partial Shipments
Gift Card Sales and Redemption

Sell gift cards through your online store to provide customers with a more flexible shopping experience. Gift cards are registered in your commerce system for use in physical stores, ensuring seamless integration between your online and brick-and-mortar stores while enhancing customer satisfaction.

Gift Card Sales and Redemption
Store Orders

Customers can easily track orders placed in your physical stores through their account dashboard. These orders are displayed separately on a dedicated page, allowing customers to view their complete purchase history in one place. This feature provides a more transparent, convenient, and user-friendly shopping experience.

Store Orders
Online Gift Card Redemption

Enable gift cards defined in your commerce system to be redeemed in your online store, either in full or partially. This feature allows customers to use gift cards purchased in physical stores online, providing a more flexible and convenient shopping experience.

Online Gift Card Redemption
Unified Loyalty Points System

Customers can accumulate loyalty points earned through your online store, physical stores, and all other sales channels in a single shared points pool. These points can be viewed and redeemed across all platforms. A unified loyalty points system provides a seamless shopping experience while strengthening customer loyalty.

Unified Loyalty Points System
Commerce System Reliability

Allow customers to use the credit limits defined in your commerce system as a payment method in your online store. For example, a customer with a credit limit of TRY 100,000 can complete their order using the available credit. During checkout, the customer's available credit limit is verified in real time.

Commerce System Reliability
In-Store Pickup

Offer your physical stores as delivery locations for customers shopping on your e-commerce website. Enable customers to collect their online orders from the nearest store, eliminating shipping wait times and providing a faster, more convenient shopping experience.

In-Store Pickup
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